Refund Policy

# Refunds

a. We offer refunds within [number of days] days of the purchase date.
b. To be eligible for a refund, the item must be unused and in the same condition as received.
c. Proof of purchase is required for all refund requests.
d. Refunds will be processed using the original method of payment.

# Exchanges

a. We allow exchanges for items within [number of days] days of purchase.
b. Items eligible for exchange must be unused and in the same condition as received.
c. Proof of purchase is required for all exchange requests.

# Non-Refundable Items
a. Certain items, such as [list specific items/categories], are not eligible for refunds or exchanges unless damaged or defective upon receipt.

# Return Shipping
a. Customers are responsible for the shipping costs associated with returning the item for a refund or exchange unless the item is damaged or defective upon receipt.
5. Process for Refunds/Exchanges
a. To request a refund or exchange, please [contact our customer service / fill out our online form] with your order details.

# Refund Processing Time
a. Refunds will be processed